Terms & Conditions
Introduction
These terms and conditions govern your use of our website. By accessing and using our website, engaging with our products, services and social media, you agree to be bound by these terms and conditions and our privacy policy. If you do not agree to these terms and conditions or our privacy policy, you must not use our website.
Use of Our Website
Our website is for your personal and non-commercial use only. You must not use our website for any illegal or unauthorized purpose. You must not modify, adapt, or hack into our website or modify another website so as to falsely imply that it is associated with our website.
Intellectual Property Rights
The content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of our website and are protected by New Zealand and international copyright laws. You must not use, copy, or distribute any content or materials on our website without our prior written permission.
Disclaimer of Warranties
Our website is provided "as is" and without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.
Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any loss or damage, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising out of or in connection with your use of our website.
Indemnification
You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of our website or your breach of these terms and conditions.
Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand.
Switching Providers - Best Price
Subject to discussion with the Just Water Sales Team. Please contact us on 0800 801 802 or customersales@justlife.co.nz.
Changes to These Terms and Conditions
We may revise these terms and conditions at any time without notice. By using our website, you agree to be bound by the current version of these terms and conditions.
These Terms and Conditions were last updated 19/12/2024.
Contact Us
If you have any questions about these terms and conditions, please contact us at 0800 801 802 or email hello@justwater.co.nz.
Annual Billing
Home Contracts: Save up to 10% with annual billing when you pre-pay the full water cooler rental upfront; this discount applies only to the rental fee.
Business Contracts: This offer is subject to the discount rate determined by us and may be adjusted at our discretion.
Just Water Free Sports Kit Promotion – Terms & Conditions
- Offer available to new Just Water Home Delivery customers only.
- To qualify, customers must sign up to an eligible Home Delivery plan during the promotional period and quote promo code KIT when signing up.
- One free sports kit per new customer account.
- The free sports kit is available while stocks last.
- The sports kit cannot be exchanged, transferred, or redeemed for cash.
- Just Water reserves the right to substitute the sports kit with a product of equal or greater value if necessary.
- Customers must remain an active Just Water Home Delivery customer at the time the sports kit is dispatched.
- The promotion cannot be used in conjunction with any other offer unless otherwise stated.
- Just Water reserves the right to amend, extend, or withdraw this promotion at any time without notice.
Just Water Content Competition – Terms & Conditions
- Competition is open to New Zealand residents aged 18 years and over.
- Entries open 4/08/2026 and close 11:59pm NZST on 31/08/2026.
- To enter, upload a photo or short video showing how your Just Water cooler fits into your home via the competition entry form.
- Receive one bonus entry by sharing a photo or video on Facebook or Instagram and tagging @JustWaterNZ. Your account must be public so we can verify your entry.
- Three (3) winners will each receive one Just Water Sports Kit, including a Just Water Drawstring Backpack, Just Water Reusable Drink Bottle, Just Water Cotton Sweat Towel, two packs of Just Water Jelly Beans, and one pen.
- Winners will be selected and contacted within seven (7) days of the competition closing.
- By entering, you confirm you own the rights to your submitted content and grant Just Water permission to use it for promotional purposes across marketing channels.
- Customers must remain an active Just Water customer at the time the prize is dispatched.
- Prizes are not transferable, exchangeable, or redeemable for cash.
- Just Water reserves the right to amend, suspend, or cancel the competition if necessary.